Effective Date: 2 September 2026
Last Updated: 2 October 2026
Welcome to Riders Hub India.
These Terms and Conditions govern your access to and use of https://ridershubindia.com/ and purchases made through the website.
The website is operated under the name Riders Hub India. References to “Riders Hub India”, “we”, “us” and “our” refer to the business operating this website.
By accessing the website, creating an account or placing an order, you agree to these Terms and Conditions together with our Privacy Policy, Refund and Returns Policy and other policies displayed on the website.
By placing an order, you confirm that:
You are legally capable of entering into a binding contract; or
You are using the website with the involvement and consent of a parent or legal guardian where required.
You agree to provide accurate and complete information when creating an account or placing an order.
Riders Hub India sells products that may include:
Motorcycle helmets
Riding jackets
Riding suits
Riding pants and jerseys
Gloves
Motorcycle boots
Protective riding equipment
Communication systems and intercoms
Helmet visors and accessories
Performance exhaust systems
Motorcycle accessories
Motorcycle parts
Tyres
Other motorcycle-related products
Product availability may change without notice.
We make reasonable efforts to provide accurate:
Product descriptions
Images
Specifications
Sizes
Colours
Compatibility information
Pricing
Availability information
However, minor errors or variations may occasionally occur.
Colours displayed on a screen may vary from the physical product because of display settings, photography, lighting or manufacturing variations.
Where an error materially affects an order, we will take reasonable steps to contact the customer and provide an appropriate solution.
Riders Hub India offers or may refer to products from various motorcycle and riding-gear manufacturers.
Brand names, logos, product names and trademarks displayed on this website belong to their respective owners.
Their appearance on Riders Hub India does not transfer any ownership of those intellectual-property rights to Riders Hub India.
Product names and trademarks may be used for product identification, description and sale of the relevant products.
Placing an order through the website constitutes an offer to purchase the selected product.
Receipt of:
An order confirmation
Payment confirmation
Automated email
Order number
does not necessarily constitute final acceptance where there is a genuine pricing error, stock discrepancy, payment issue, suspected fraud or other legitimate reason the order cannot be fulfilled.
An order is considered accepted when it is processed for fulfilment or dispatched, subject to applicable law.
Riders Hub India may refuse or cancel an order where reasonably necessary because of circumstances such as:
Product being unavailable
Incorrect pricing caused by a genuine technical or listing error
Incorrect product information
Payment failure
Suspected fraudulent activity
Incorrect or incomplete delivery details
Legal or regulatory restrictions
Inability to supply the product
If we cancel an order after receiving payment, the appropriate amount will be refunded through the applicable payment channel.
Prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Applicable taxes and charges will be displayed or included as required.
Shipping charges, where applicable, may be calculated separately during checkout.
Prices and promotions may be changed from time to time.
The price applicable to an accepted order will generally be the price shown when the order was placed, except where correction is necessary because of an obvious or genuine error and subject to applicable consumer law.
Available payment methods may include options such as:
Credit cards
Debit cards
UPI
Net banking
Wallets
EMI
Other payment methods offered through our payment providers
Payment options may change depending on the payment gateway and customer eligibility.
Riders Hub India does not guarantee approval of a card, EMI or financing application.
Approval is determined by the relevant bank, card issuer, payment gateway or financial institution.
EMI facilities are provided by participating banks, financial institutions or payment service providers.
Customers are responsible for reviewing the applicable:
Interest rate
Processing fee
EMI duration
Eligibility criteria
Foreclosure conditions
Bank charges
before confirming an EMI transaction.
Any bank charges or EMI-related fees imposed by the financial institution are governed by that institution’s terms.
We will make reasonable efforts to dispatch and deliver orders within the estimated timelines displayed or communicated to customers.
Delivery timelines are estimates and may be affected by:
Customer location
Courier delays
Weather
Public holidays
Transport disruption
Natural events
Regulatory restrictions
Product availability
Other circumstances beyond our reasonable control
Customers must provide accurate shipping information.
Riders Hub India will not be responsible for delays or failed delivery resulting from materially incorrect or incomplete information supplied by the customer, subject to applicable law.
Customers are encouraged to inspect the external condition of the package at delivery.
If the package appears severely damaged or tampered with, the customer should photograph the package and contact us as soon as reasonably possible.
Photos or video of the packaging and product may help us investigate courier damage or an incorrect shipment.
Returns, refunds, exchanges and cancellations are governed by our Refund and Returns Policy, which forms part of these Terms and Conditions.
Customers should review that policy before purchasing.
Nothing in these Terms is intended to exclude any consumer right that cannot lawfully be excluded.
Customers are responsible for reviewing relevant size charts before ordering apparel, footwear, gloves or helmets.
Motorcycle helmets must fit correctly to function as intended.
Where you are uncertain about sizing, we recommend contacting Riders Hub India before ordering.
Size exchanges are subject to our Refund and Returns Policy and product availability.
Motorcycling involves inherent risks.
Helmets, jackets, gloves, boots, protectors and other riding equipment are intended to help reduce certain risks when correctly selected, fitted and used.
No helmet, garment or protective product can guarantee prevention of injury or death in every accident.
Customers must:
Select the correct size
Follow manufacturer instructions
Use products for their intended purpose
Replace damaged safety equipment where appropriate
Avoid unauthorised modification
A helmet subjected to a significant impact may require replacement even where external damage is not immediately visible.
Always follow the manufacturer’s instructions.
Customers purchasing motorcycle-specific components are responsible for confirming:
Motorcycle manufacturer
Model
Variant
Model year
Engine specification
Compatibility
Product compatibility information is provided to assist customers but should be independently confirmed where installation requirements are critical.
Contact Riders Hub India before ordering if you are uncertain about compatibility.
Performance exhausts and motorcycle modification products may be designed for different purposes, applications or markets.
It is the customer’s responsibility to ensure that installation and use of any modification complies with:
Applicable road-traffic laws
Noise regulations
Emission requirements
Registration requirements
Insurance conditions
Manufacturer warranty requirements
Other applicable regulations
Certain products may be intended for track, competition or off-road use depending on their specification or certification.
Riders Hub India does not authorise unlawful road use of a product simply by making the product available for purchase.
Performance exhausts, electronics, communication systems and motorcycle-specific components should be installed by a suitably trained or qualified person where appropriate.
Riders Hub India is not responsible for damage resulting from incorrect installation, unauthorised modification or use contrary to manufacturer instructions, except to the extent liability cannot legally be excluded.
Where a manufacturer or distributor warranty applies, coverage is subject to the terms of that warranty.
A manufacturer’s warranty may exclude damage resulting from:
Accident
Misuse
Incorrect installation
Modification
Normal wear and tear
Improper maintenance
Use contrary to instructions
Riders Hub India may assist with warranty coordination where reasonably possible but cannot guarantee the outcome of a manufacturer’s warranty assessment.
Customers are responsible for maintaining the confidentiality of account login details.
You must inform us promptly if you believe your account has been accessed without authorisation.
You are responsible for activity conducted through your account to the extent permitted under applicable law.
You must not use the website to:
Commit fraud
Make unauthorised payments
Upload malicious software
Attempt unauthorised access
Interfere with website security
Scrape or copy website content unlawfully
Impersonate another individual
Violate intellectual-property rights
Engage in unlawful activity
We may restrict access where reasonably necessary to protect our website, customers or business.
Unless otherwise stated, website elements created or owned by Riders Hub India, including relevant:
Text
Graphics
Website layouts
Original photography
Logos
Design elements
Marketing materials
are owned by or licensed to Riders Hub India.
They may not be commercially reproduced or distributed without appropriate permission.
Third-party manufacturer names, images, logos and trademarks remain the property of their respective owners.
Where customers submit a review, photograph, testimonial or other content, they confirm that:
The content is genuine
They have the right to submit it
It does not infringe another person’s rights
It is not unlawful, defamatory or misleading
We may moderate or remove inappropriate content where reasonably necessary.
Our website may interact with services provided by third parties including:
Payment gateways
Banks
EMI providers
Courier companies
Social-media platforms
Analytics providers
Maps and communication services
The use of those third-party services may also be governed by their own terms and privacy policies.
We aim to keep the website operational and accurate but do not guarantee uninterrupted availability.
The website may occasionally be unavailable because of:
Maintenance
Server issues
Security updates
Technical problems
Events beyond our reasonable control
We may modify or update website functionality without prior notice where reasonably necessary.
To the maximum extent permitted by applicable law, Riders Hub India’s liability will be limited to losses that are reasonably foreseeable and directly connected with the relevant transaction or breach.
We will not be responsible for indirect or consequential losses arising from misuse of a product, unauthorised modification, incorrect installation or use contrary to manufacturer instructions, except where such liability cannot legally be excluded.
Nothing in these Terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.
Riders Hub India will not be responsible for failure or delay caused by circumstances beyond our reasonable control, including events such as:
Natural disasters
Floods
Severe weather
Fire
War or civil disturbance
Government restrictions
Transport interruption
Courier disruption
Widespread network failures
Labour disruption
Other comparable events outside our reasonable control
This provision will apply only to the extent permitted under applicable law.
Personal information collected through this website is handled in accordance with our Privacy Policy.
Customers should review the Privacy Policy before using the website or submitting personal information.
These Terms and Conditions are governed by the laws of India.
Any disputes will be subject to the remedies and jurisdiction available under applicable Indian law, including applicable consumer-protection laws.
Nothing in these Terms is intended to restrict a consumer’s statutory right to approach an appropriate Consumer Commission or other competent authority.
Riders Hub India may update these Terms and Conditions where necessary because of:
Business changes
Website changes
Product or service changes
Legal requirements
Regulatory developments
Updated Terms will be published on this website with a revised “Last Updated” date.
Changes will apply prospectively as required by applicable law.
For order enquiries, customer support or general assistance:
Riders Hub India
Website: https://ridershubindia.com/
Email: riderhubindia@gmail.com
Phone: 8446110232
Business Address: Navelim, Margao, Goa, India
Grievance Officer:
Name: Meraj
Designation: Grievance Officer
Email: riderhubindia@gmail.com
Contact Number: 8446110232
Consumer grievances will be acknowledged and addressed within the timelines prescribed under applicable Indian law.